Using Spond
Groups
- How do I become a member of a group?
- What does the group invite look like and how do I accept?
- How do I use the group code to request access to a group?
- Why can’t I find a group?
- How does the app work for me as a guardian?
- How can I add another guardian to my child?
- How does posts work?
- How does the file storage work?
- I have multiple children, how do I add them to the same group?
- How do I make a child member into an adult member?
- How can I leave a group?
Events
Alerts and notifications
- Can I change the type of push notifications I will receive?
- Who will be notified when I send out an event invitation?
- What decides the number that displays on the app-symbol (badge)?
- How do I turn off notifications for comments in events?
- Will I receive all necessary information and changes if I don’t have the app?
- I want to receive notifications to my email
Create events
Payment
- Verification of payout method
- How to export payments
- How do I find my BSB number (Australia)
- How do I find my transit and institution number? (Canada)
- What is CVC?
- How to create events with a registration fee
- How do I add a payment method?
- What is the transaction costs?
- Why do I need to add additional private owners?
- How do I find my IBAN?
- Add a payout method (for admin)
- When will I receive payouts from Spond?
- How to create payment requests
- Export overview of a payment request
- Unable to pay
- Change payment method on events and payment requests
- What is Spond's business model?
- How do I pay a payment request?
Spond Cashback
- How does Spond Cashback in store work?
- How does Online Cashback work?
- How to get started with Cashback (Norway only)
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- Hvordan får vi utbetalt Cashback for en gruppe vi skal avlutte?
- Hvordan bli Spond Cashback supporter?
- Verify account for registration of Cashback (Norway only)
Settings
Terms and privacy
- How to hide contact information from members of the group
- Processing of personal information
- Why do you need to be 13 years and older to download the app from Google Play?
- How is Spond GDPR compliant?
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- Why does Spond require access to my location?
- Why should Spond have access to my address book?
Direct messages
Other
Fundraising Campaigns
- How can the clubs use Spond Fundraising campaigns (For Norway)?
- I have technical issues or questions
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- Spond Superdraw - FAQs for Sellers
- Who are the winners of Spond Superdraw?
- What is Spond Superdraw?
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- What can I win with Spond Superdraw?
- How to raise funds for your club or group with Spond Superdraw
- Fundraising campaigns in The United Kingdom 🇬🇧
- Spond Superdraw - FAQs for Entrants
- Top tips for nominated sellers to raise more with Spond Superdraw
- How to enter Spond Superdraw
- Spond Superdraw - FAQs for Group Admins