Invitations & Notifications

All Categories Troubleshooting > Invitations & Notifications

Invitations & Notifications

Some people are not receiving push notifications

It is possible to turn push notifications off or on in the phone settings and in the Spond settings (to personalize the app). You were asked to accept the option to receive push notifications the fir…

Updated 2 years ago

My Huawei phone is not receiving push notifications

Some users of Spond that use a Huawei phone have reported that they experience that their phone does not receive push notifications (if the battery saver is activated), and that other models experien…

Updated 2 years ago

Why am I not receiving push notifications?

You should check that you have activated push notifications in the phone settings and in the Spond settings if you don’t receive push notifications. * You were asked if you would like to receive push…

Updated 2 years ago

Why do some people no longer receive SMS invitations?

If someone was initially registered with SMS but then downloaded the app, that person will no longer receive SMS invitations. All event invitations and other notifications will then be given to that…

Updated 4 years ago

Some people are not receiving the invitations I send through e-mail

There can be several different reasons as to why some people are not receiving the invitation through e-mail. Did you enter the right e-mail address? A letter or character can be easy to misspell.. A…

Updated 4 years ago