Spond Superdraw - FAQs for Entrants

What is Spond Superdraw?

Spond Superdraw is a simple and fun way to raise money for your favourite team or group using the Spond team management platform, while also giving yourself the chance to win some awesome prizes worth up to £10,000. It’s a monthly networked draw and any group using the Spond app can sign up. Prizes are provided by Spond and groups get to keep a 50% of any entries sold by their own members and supporters. 

How does Spond Superdraw work?

  • Spond runs one Spond Superdraw every calendar month. 
  • The draw is networked across all participating groups and all prizes are supplied by Spond
  • The prizes will always be worth at least £10,000. The prizes will change each month and will be clearly advertised on the entry pages.
  • You must be aged 18 or over to enter. 

How much does it cost to enter Spond Superdraw?

The exact cost of your entries will depend on how many you want to purchase. Put simply, the more entries you buy for each draw, the less the cost per entry will be. The various options are clearly displayed on the draw page when you make your purchase. 

Who is the promoter of Spond Superdraw?

The promoter of Spond Superdraw is Spond Ltd, a company registered in England & Wales, located at Festival House, Jessop Ave, Cheltenham, GL50 3SH.

Is Spond Superdraw a lottery?

Under the laws of Great Britain, it is permitted to run a prize draw provided that you allow a free entry mechanism, which Spond offers for Spond Superdraw via postal entries. Spond Superdraw is fully compliant with all relevant legislation and does not require a UK Gambling Commission licence. Spond Superdraw is operated by Spond Ltd and, when you set up a campaign for your group, you are marketing Spond Superdraw on behalf of Spond, for which you will be paid a fee equal to 50% of the total sales achieved by your group.

Who can enter Spond Superdraw?

Spond Superdraw is open to all residents of Great Britain aged 18 years or over, with the exception of employees of Spond, their families, agents or any third party directly associated with the administration of Spond Superdraw. You cannot enter if you are a resident of Northern Ireland. 

How old do I need to be to enter Spond Superdraw?

You must be aged 18 or over to enter Spond Superdraw. Spond reserves the right to require proof of age before a prize can be awarded. For any winners under 18, the entry will be null and void and prizes will not be awarded. If you are a junior member or supporter, you can tell your parent or guardian about Spond Superdraw and they can choose to enter.

How can I enter Spond Superdraw?

Spond Superdraw can be entered by online purchase or free of charge via post: 

  • For online purchases, via www.spond.com or through the Spond app. 
  • Instructions for postal entries can be found here

Is it necessary to purchase an entry?

Although no purchase is necessary to enter, the intention of Spond Superdraw is that people enter to win a prize and support a worthy cause promoted by their group. You can enter for free using a postal entry, but your chosen group will not receive any contribution from your entry.

Is Spond Superdraw only supporting my group?

Spond Superdraw is networked across all participating groups and the prizes are provided by Spond. Proceeds to individual groups are based on the percentage of overall sales made to their supporters. So, let’s say the draw raises £20,000 in sales, which means £10,000 in total for participating groups. Fulchester FC has 10% of overall sales, so will receive 10% of the total raised, which in this case is £1,000. 

How do I know the funds from my Spond Superdraw entry will go to the group I am supporting? 

Proceeds to individual groups are based on the percentage of overall sales made to their supporters. So, let’s say the draw raises £20,000 in sales, which means £10,000 in total for participating groups. Fulchester FC has 10% of overall sales, so will receive 10% of the total raised, which in this case is £1,000. 

What will the funds raised by Spond Superdraw be used for?

This is entirely up to each group. Proceeds may go into general group funds to pay for operating expenses, or there may be a specific objective (ie. New goal nets or attending a tournament. Participating groups have the option to input what they are raising money for when they sign up to a Spond Superdraw campaign.

What if you don’t sell enough entries to cover the cost of the prizes?

All prizes are provided by Spond and will be won regardless of the number of entries sold. 

What are the odds of winning a prize on Spond Superdraw?

This is not a fixed-odds competition. The chance of winning will depend on the number of entries sold. For example, if 10,000 entries are sold, the odds of winning the top prize will be 1-in-10,000. If there are multiple prizes, the overall odds of winning a prize will improve, but will still be based on the number of entries sold.

Is there a limit to the number of entries sold for each Spond Superdraw?

No, there is no limit to the number of entries that can be sold for each Spond Superdraw.

What is the closing date and time for entries?

Sales will close 30 minutes before the draw takes place. Future draws will be times as follows:

  • 31 October 2022: 1400
  • 30 November 2022: 1400
  • 30 December 2022: 1400

What happens if my postal entry is delayed or lost in the post?

Unless you send your entry by recorded delivery, we are unable to accept any responsibility for mislaid or delayed entries. All postal entries received by the closing date will be entered into Spond Superdraw and will be treated in exactly the same way as each individual online entry.

How will the winner be chosen?

Winners will be chosen in a randomised draw at the end of each calendar month, performed using a computerised random number generator. Prizes will be drawn beginning with the first prize so that all entries have an equal to win. 

Does Spond draw the winners?

Yes, Spond will draw the winners using a randomised draw engine, also known as a random number generator. If there is more than one prize, the biggest prizes will always be drawn first, so every entry has an equal chance to win.

Will someone definitely win?

Yes, every prize in Spond Superdraw is guaranteed to be won. 

What are the prizes for the draw?

The prizes on Spond Superdraw will never be worth less than £10,000. Other prizes will vary and will be clearly displayed on the entry page and elsewhere. 

How will you let me know if I win?

The winner will be notified by email or telephone (using details provided at entry) and must provide a postal address to claim their prize. If a winner does not respond to Spond within seven days of being notified, their prize will be forfeited and Spond will be entitled to select another winner in accordance with the process described above.

What format will my prize take?

Cash prizes will be transferred electronically to your nominated bank account in approximately 14 days. In the unlikely event that the winner does not have a bank account, we will liaise with them to find an alternative form of payment. The prize is non-exchangeable, non-transferable and no alternative prizes will be offered.

  • For non-cash prizes, delivery will be arranged in an appropriate form.

If I win, will any checks be required before I receive my prize?

For all prizes, Spond will require proof that the winner is over 18, for which photo ID will be required. This can be a passport or driving licence. Proof of address, such as a utility bill or bank statement may also be required to prove that the winner is a resident of Great Britain. 

Who supplies the Spond Superdraw prizes?

The prizes are supplied by the Spond Ltd. 

What happens if I don’t agree with the outcome of Spond Superdraw?

Spond’s decision regarding any aspect of Spond Superdraw is final and binding and no correspondence will be entered into regarding the outcome of the draw. 

Will Spond share my personal information?

Spond must either publish or make available information that indicates that a valid award took place. To comply with this obligation, Spond will send the surname and county of major prize winners and, if applicable copies of their winning entries, to anyone who emails support@spond.com or writes to Spond Ltd, Festival House, Jessop Ave, Cheltenham, GL50 3SH (enclosing a self-addressed envelope) within one month of the closing date. If you object to any or all of your surname, county and winning entry being published or made available, please email support@spond.com. In such circumstances, Spond must still provide the information and winning entry to the Advertising Standards Authority on request.

Where can I find the entrant  terms and conditions for Spond Superdraw?

You can read the full entrant  terms and conditions here.

What details will be published if I win a prize?

Spond may publish your surname and county, unless you have previously advised us otherwise at support@spond.com.

What happens if I breach the terms and conditions of Spond Superdraw?

Spond may declare an entry void (without a refund being given) if an entrant engages in any form of fraud whatsoever, or any hacking or interference with the proper functioning of Spond Superdraw, the website or the Spond app. 

Under the law of which country is Spond Superdraw operated?

Spond Superdraw will be governed by English law and entrants to Spond Superdraw submit to the jurisdiction of the English courts.

How will Spond handle my personal data? 

The handling, storage and processing of your data will be undertaken by Spond in line with GDPR regulations and in accordance with Spond’s Privacy Policy. You can read more about your rights in relation to such data processing by accessing the policy at https://spond.com/privacy

How can I make a complaint about Spond Superdraw?

  • You should notify Spond of any issues or complaints in relation to Spond Superdraw by sending details of the issue or complaint to support@spond.com. Spond will endeavour to solve any issues notified to them in a fair and reasonable manner. 
  • If the issue is not resolved within 21 days it will be referred to the Customer Success Manager at Spond who will investigate the issue or complaint in good faith and take any action that is deemed necessary. The Customer Success Manager may request any further information or evidence that may be required in order to investigate the issue. 

How will Spond Superdraw payment appear on my credit card or bank statement? 

Your contribution will appear as ʻSpond’ on your statement and you will receive a receipt by email with all the details of your transaction. 

Is Spond a charity?

No, Spond is a private company operating a management platform for sports teams and other groups . We offer Spond Superdraw as a way to help our groups raise much-needed funds.

What percentage of the cost of my Spond Superdraw entry will my chosen group receive?

Your chosen group will receive 50% of the total cost of your entry. So, if your entry costs £10, the group will receive £5. The rest goes towards admin, payment processing and the prize fund. 

Does it cost the group anything to participate in Spond Superdraw?

No, Spond Superdraw campaigns are free to set up, we charge no fees, and the group will receive 50% of entry sales that come from their own members and supporters. 


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