How do I add members?

It is easiest to do the largest administrative tasks through the web, but it is also possible to add members in the app or with a shareable group code.


- There's is space for 500 members in a main group
- If you add contact information to a member, make sure it's a unique contact point otherwise these will come up as duplicates or get merged. 
- If you add children with guardians, don't add the guardians contact number/email on the member, add it underneath in the guardian section. 
- If you wish to add custom member fields we recommend adding this under Settings before you start importing so these are included in the sheet

On the web  - via Excel 

Enter the specific group and press “Members”. You can add a new member directly through this function, or choose to add an Excel spreadsheet. You can copy/paste directly from the Excel spreadsheet and into Spond if you choose the latter.

You will get here if you choose “Import from Excel or Google Docs” and will then be able to copy-paste the information you have in your existing document;

Click the settings wheel on the top left to edit the spreadsheet set-up.

Once you click Next, you will be given the option to invite them to all or selected upcoming events in the group. You can also skip this step and invite them to the events later.

After the members in the spreadsheet have been successfully imported an email/text will automatically be sent to them let them know they've been added to the group. They are then asked to download the app and register to start receiving information from the group. If they are already Spond user they will get a notification in the app about being added to the group.

All contact points needs to be unique otherwise they will come up as duplicates or be merged. If you want the guardians and child to be able to both respond you need to add a unique contact point on all of them. If you only want the guardians to respond you don't need to add a contact point on the the child. One contact point is enough per member for them to receive the invitation. Guardians don't count as duplicates which means you can add the same guardians on numerous child members.

In the app

Enter “groups” and choose the specific group. The option “add members” will appear when you press “members”. You can also enter the profiles that are already saved to edit or delete members.

You will not be able to edit an excel spreadsheet on your phone. You will have to use web if you want to take advantage of this feature.

A group link can easily be shared via text message, email, Facebook or Whatsapp. You can find this link below the Import option.

Tip: If the members of your group are asking for a group code even though you have already added them as members you should check to make sure they have registered with the same contact details that you have added them to the group with.

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