How does the registration fee work?

All participants will have to pay before they will be approved as “participants” at the specific event. You will still be able to change the participant’s registration status without claiming the fee - for example if someone has paid you in cash.

People on a waiting list will not be charged before they have received a safe spot for the event.

We will never save sensitive payment information, as your security is extremely important to us. Our payment provider Stripe, with high PCI certification, handles all payments to secure your personal information.

Transaction costs

A small amount of the money that is paid will be drawn to cover the transaction costs. You can choose if you desire for this amount to be drawn from or added to the final costs when you set up the payment system. Read more about this here.

Payments can not be refunded through Spond unfortunately so if you cancel an event with a registration fee the refund has to be organised between the member and the receiver.

Read more about 'what happens if I cancel an event?

Did this answer your question?

Still got questions? Contact us