The code I receive when I click “Forgot password” does not work?
You will be sent to a new screen in the app when you click “Forgot password”. We will send you a 4-digit code that you should use when you are directed to the new screen. This code is not a temporary new password, but will help you reset your password.
We will send you a new link on the web that you must enter if you click “Forgot password”. This link will take you to a new tab where you can add a new password.